KyLOC - Customer Discussion Area

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Re: Order Status

From:  KYLOC
Date:  10/4/2008 9:49:24 AM


Processing means the order has been downloaded and awaiting shipment. If there is "B" on the end of the document number then the item is on backorder and will be shipped when we received stock. Customer service can answer questions about individual orders and they may also have a "Get Well" date for item on backorder.